Privacy policy

Last Updated: April 19, 2025

At Spoken Kind, we are dedicated to uplifting hearts one word at a time. We are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Shopify store at https://www.spokenkind.com/ or interact with us.

1: Information We Collect
We collect information to provide you with a seamless and personalized shopping experience that aligns with our mission of spreading positivity. The types of information we may collect include:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, billing and shipping addresses, phone number, and payment details.
  • Non-Personal Information: We may collect data about your browsing behavior, such as pages visited, products viewed, IP address, device type, and browser information, to improve our store and offerings.
  • Communication Data: Information you provide when you subscribe to our newsletter, respond to surveys, or reach out via email or our contact form.

2: How We Use Your Information
We ensure your experience with Spoken Kind is meaningful and secure. We may use your information to:

  • Process and fulfill your orders, including shipping your journals and art books. 
  • Communicate with you about your order, promotions, or updates (e.g., new collections or mindfulness tips), if you’ve opted in.
  • Personalize your shopping experience by recommending products that resonate with your journey.
  • Improve our website, products, and services by analyzing browsing and purchasing trends.
  • Protect against fraud and ensure the security of our store.
  • Comply with legal obligations or respond to legal requests.

3: How We Share Your Information
We cherish your trust and only share your information when necessary to deliver our products or comply with legal requirements. We may share your information with:

  • Service Providers: Trusted third parties, such as Shopify (our e-commerce platform), payment processors (e.g., Stripe, PayPal), and shipping partners, who help us process orders, send emails, or analyze store performance. These providers are bound by strict confidentiality agreements.
  • Legal Compliance: If required by law, we may disclose your information to authorities or in response to legal processes (e.g., court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of Spoken Kind, your information may be transferred as part of the business assets, with continued protection under this policy.

We do not sell or rent your personal information to third parties for marketing purposes.

4: Cookies and Tracking Technologies
To create a joyful and intuitive shopping experience, we use cookies and similar technologies to:

  • Remember your cart and preferences.
  • Analyze how you interact with our store to enhance usability.
  • Deliver relevant ads (if you’ve opted in for marketing).

You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our store.

5: Your Choices and Rights
At Spoken Kind, we believe in empowering you to shine brightly, including control over your personal information. You have the following rights:

  • Access and Update: Request access to or updates to the personal information we hold about you.
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us.
  • Delete: Request deletion of your personal information, subject to legal or contractual obligations.
  • Cookies: Adjust your browser settings to refuse cookies or tracking.

To exercise these rights, please contact us at hello@spokenkind.com. We will respond within the timeframes required by applicable laws (e.g., 30 days under GDPR).

6: Data Security
We take your privacy seriously and implement reasonable measures to protect your information, such as encryption for payment processing and secure servers through Shopify. However, no online platform can guarantee absolute security. Please protect your account credentials and contact us immediately if you suspect unauthorized access.

7: International Data Transfers
As a Shopify store, your information may be processed in countries outside your region (e.g., the United States, where Shopify’s servers are located). We ensure that any international transfers comply with applicable data protection laws, using safeguards like Standard Contractual Clauses.

8: Children’s Privacy
Our store is designed for adults seeking mindfulness and positivity. We do not knowingly collect personal information from individuals under 16. If we learn that a child’s data has been collected, we will take steps to delete it promptly.

9: Third-Party Links
Our store may include links to third-party websites (e.g., social media platforms). This Privacy Policy does not apply to those sites, and we encourage you to review their policies before sharing information.

10: Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website with an updated “Last Updated” date or by emailing you (if you’re subscribed).

11: Contact Us
If you have questions, concerns, or requests about this Privacy Policy or your personal information, we’re here to help. Please reach out to us at: hello@spokenkind.com 


Thank you for trusting Spoken Kind to be part of your journey. Let’s continue to cultivate peace and joy, one word at a time.